Jira error: "Event ‘installed’ failed due to an unhandled error"

When configuring your integration you may receive this error.

"Event ‘installed’ failed due to an unhandled error"

Your Jira server may not be accessible from the data center where Aha! is running. Aha! must be able to reach the Jira server to integrate with it. Your corporate firewall is likely blocking access.

To resolve this issue, follow the instructions in the allow list the Aha! IP addresses document.

Was this article helpful?
0 out of 1 found this helpful